Who we are
Vocal Edge Ltd is a company registered in England and Wales (No. 16826278), with its registered office at Boundary House, Boston Road, London W7 2QE. You can contact us about this policy or your data by email at info@vocal-edge.co.uk or by phone on +44 (0)208 579 6662.
What data we collect
We may collect your name, job title, organisation, email address, telephone number, postal address and information you provide in emails, forms and coaching sessions. We also collect data about how you use our website (such as pages viewed, links clicked, approximate location, device and browser type) using cookies and similar technologies, as well as your communication and marketing preferences.
How we use your data
We use your data to respond to enquiries, provide and manage our coaching and training services, schedule sessions, invoice and manage our relationship with you and your organisation. We may send you information about our services where you ask us to or where it is appropriate for a business contact, and you can opt out of these communications at any time. We also use data to run, secure and improve our website and services and to meet legal and regulatory obligations.
Sharing your data
We do not sell your personal data. We may share it with your employer or sponsoring organisation where they have engaged us and need attendance or high-level outcome information, with service providers who support our business (such as hosting, IT, email, online meeting and payment services), with professional advisers and with regulators or authorities where required by law. Some recipients may be outside the UK and, where we transfer data internationally, we use appropriate safeguards in line with UK data protection law.
How long we keep your data
We keep personal data only for as long as needed for the purposes above and to meet legal and regulatory requirements. As a guide, enquiry data is usually kept for up to two years after our last meaningful contact and client and project records for up to seven years after the end of the engagement, while website analytics data is kept in line with our providers’ standard retention periods.
Your rights
You have rights under UK data protection law, including the right to access your data, to ask us to correct it, to ask us to delete it or restrict its use in certain circumstances, to object to certain processing (including direct marketing) and, where applicable, to ask for a copy of your data in a portable format. To exercise these rights, contact us using the details above, and you also have the right to complain to the Information Commissioner’s Office if you are unhappy with how we use your data.
Cookies
Our website uses cookies and similar technologies to make the site work, keep it secure, remember your preferences and help us understand how visitors use the site. You can control cookies through your browser settings and delete existing cookies, but if you disable some cookies parts of the site may not function properly; where cookies are not strictly necessary, we seek consent where required by law.
Security and third-party links
We use appropriate technical and organisational measures to protect your personal data, but no method of transmission or storage is completely secure. Our website may contain links to third-party sites and services and we are not responsible for their privacy practices.
Changes to this policy
We may update this Privacy and Cookies Policy from time to time to reflect changes in law, best practice or our services, and the latest version will always appear on this page.
Last updated: 26 January 2026